Terms of Use

## Terms of Use

Effective Date: August 15, 2025
Last Updated: August 15, 2025
Version: 1.0

Introduction

Welcome to Shishya AI, your personal AI-powered learning companion. These Terms of Use ("Terms") govern your access to and use of the Shishya AI platform, including our website, mobile applications, and AI tutoring services (collectively, the "Service").

By accessing or using Shishya AI, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

Important: If you are under 18 years of age, you must have your parent or legal guardian read and agree to these Terms on your behalf before using our Service.

About Shishya AI

Our Service

Shishya AI is an educational technology platform that provides:

• AI-Powered Tutoring: Personalized learning experiences using our proprietary large language model (LLM)
• Direct Question & Answer: Instant help with homework, concepts, and academic challenges through direct Q&A interactions
• Study Content Q&A: Question and answer based study content across various subjects
• YouTube Video Q&A: Ask questions about YouTube educational videos and get AI-powered explanations
• Safe Learning Environment: Child-friendly AI interactions with appropriate content controls

Our Technology

• Proprietary LLM: We use our own large language model, hosted on our dedicated servers
• Private Infrastructure: All AI processing occurs within our secure, controlled environment
• No Third-Party AI: We do not use external AI services like ChatGPT, Claude, or similar platforms
• Educational Focus: Our AI is specifically trained and optimized for educational interactions

Eligibility and Account Registration

Age Requirements

• Users 13 and Older: May create accounts with parental consent if under 18
• Users Under 13: Require verifiable parental consent before account creation
• Educational Institutions: May create accounts for students with appropriate permissions

Account Registration

To use Shishya AI, you must:

• Provide accurate and complete registration information
• Maintain the security and confidentiality of your account credentials
• Promptly update your account information when changes occur
• Use the Service only for lawful educational purposes
• Comply with all applicable laws and regulations

Parental Consent

For users under 18:

• A parent or legal guardian must review and accept these Terms
• Parents may monitor their child's use of the Service
• Parents can modify or terminate their child's account at any time
• We may require additional verification of parental consent

Acceptable Use Policy

Permitted Uses

You may use Shishya AI to:

• Educational Learning: Ask direct questions and seek help with academic subjects
• Homework Assistance: Get explanations and guidance through Q&A interactions (not direct answers to copy)
• Concept Understanding: Explore and deepen your knowledge through question-based learning
• YouTube Video Learning: Ask questions about educational YouTube videos to enhance understanding
• Study Content Q&A: Access question and answer based study materials across various subjects

Prohibited Uses

You may NOT use Shishya AI to:

Academic Dishonesty: - Submit AI-generated content as your own original work - Cheat on exams, tests, or assignments - Circumvent academic integrity policies - Share answers with others for dishonest purposes

Inappropriate Content: - Request or generate inappropriate, harmful, or offensive content - Attempt to bypass our content safety filters - Engage in conversations unrelated to education and learning - Share personal information unnecessarily

Technical Misuse: - Attempt to hack, reverse engineer, or compromise our systems - Use automated tools to access the Service excessively - Try to extract or copy our proprietary AI model - Interfere with other users' access to the Service

Legal Violations: - Violate any applicable laws or regulations - Infringe on intellectual property rights - Engage in harassment, bullying, or threatening behavior - Attempt to deceive or defraud other users or the platform

User Content and Conduct

Your Content

When you interact with our AI tutor:

• Questions and Conversations: You retain ownership of your questions and Q&A interactions
• YouTube Video Questions: You own the questions you ask about YouTube educational content
• Study Q&A Sessions: Your question and answer sessions with our AI belong to you
• Content License: You grant us a limited license to use your interactions to improve our AI for educational purposes only

Content Standards

All interactions must be:

• Educational in Nature: Focused on learning and academic improvement
• Appropriate for All Ages: Suitable for a school environment
• Respectful and Kind: Maintaining a positive learning atmosphere
• Honest and Authentic: Representing your genuine learning needs

AI-Generated Content

Content generated by our AI tutor:

• Educational Purpose: Designed to help you learn, not to provide work you can copy
• Accuracy Efforts: While we strive for accuracy, you should verify important information
• Learning Tool: Should be used as guidance and explanation, not definitive answers
• No Guarantee: We cannot guarantee the accuracy of all AI-generated educational content

Child Safety and Protection

Safe Learning Environment

We maintain strict safety measures:

Content Filtering: - Our AI is programmed to refuse inappropriate requests - Automatic detection and prevention of harmful content - Regular monitoring of AI responses for safety compliance - Immediate intervention when safety concerns arise

Age-Appropriate Interactions: - Educational content tailored to appropriate age levels - No access to adult or inappropriate material - Learning-focused conversations that support academic growth - Protection from exposure to harmful or disturbing content

Parental Controls: - Parents can monitor their child's learning activities - Options to set learning goals and content preferences - Ability to review conversation history with the AI tutor - Controls over account settings and privacy preferences

Reporting and Safety

If you encounter inappropriate content or behavior:

• Immediate Reporting: Use our in-platform reporting tools
• Contact Support: Email support@shishyaai.com for urgent concerns
• Parent Notification: We will notify parents of safety issues involving minors
• Quick Response: We investigate and respond to safety reports within 24 hours

Intellectual Property Rights

Our Intellectual Property

Shishya AI owns or licenses:

• AI Technology: Our proprietary LLM and Q&A algorithms
• Platform Design: User interface, features, and functionality
• Study Q&A Content: Curated question and answer educational materials
• Trademarks: Shishya AI name, logo, and brand elements
• Trade Secrets: Our AI training methods and Q&A optimization techniques

Respect for Others' Rights

You must respect intellectual property rights:

• Academic Sources: Properly cite and reference educational materials
• Copyright Compliance: Do not share copyrighted content without permission
• Fair Use: Use educational materials only for legitimate learning purposes
• Attribution: Give credit where appropriate for ideas and concepts

Educational Fair Use

We support legitimate educational use:

• Learning Purpose: Content used for genuine educational advancement
• Limited Scope: Reasonable amounts for educational objectives
• Non-Commercial: Personal learning rather than commercial purposes
• Transformative Use: Using content to enhance understanding and knowledge

Privacy and Data Protection

Our Privacy Commitment

Your privacy is fundamental to our service:

• No Third-Party Sharing: We never share your personal data with external parties
• Secure Processing: All AI interactions occur on our private, dedicated servers
• Educational Use Only: Your data is used solely to enhance your Q&A learning experience
• Full Control: You maintain complete control over your data and privacy settings

For detailed information about how we protect your privacy, please review our Privacy Policy.

Data Security

We implement comprehensive security measures:

• Encryption: All data transmission and storage is encrypted
• Access Controls: Strict limitations on who can access user data
• Regular Audits: Continuous monitoring and security assessments
• Incident Response: Prepared procedures for any security concerns

Platform Availability and Limitations

Service Availability

We strive to provide reliable service but cannot guarantee:

• 100% Uptime: Occasional maintenance and technical issues may occur
• Uninterrupted Access: Internet connectivity and technical factors may affect access
• Feature Availability: Some features may be temporarily unavailable during updates
• Global Access: Service availability may vary by geographic location

AI Limitations

Our AI tutor, while advanced, has limitations:

• Not Infallible: AI responses may occasionally contain errors or inaccuracies
• Learning Tool: Designed to guide learning, not replace human teachers
• Context Dependent: May not fully understand complex or nuanced situations
• Continuous Improvement: We regularly update and improve AI capabilities

Educational Disclaimer

Shishya AI is a learning assistance tool:

• Supplement, Not Replacement: Should complement, not replace, formal education
• Verification Encouraged: Important information should be verified with authoritative sources
• Professional Guidance: Complex academic issues may require human teacher assistance
• Individual Responsibility: Users are responsible for their own learning and academic integrity

Payment Terms and Subscription

Subscription Plans

If you purchase a subscription:

• Payment Authorization: You authorize us to charge your payment method
• Automatic Renewal: Subscriptions renew automatically unless cancelled
• Price Changes: We may modify pricing with 30 days' notice
• Tax Responsibility: You are responsible for applicable taxes

Billing and Refunds

• Billing Cycle: Charges occur at the beginning of each billing period
• Payment Failure: Service may be suspended for failed payments
• Refund Policy: Governed by our separate Refund Policy
• Cancellation: You may cancel your subscription at any time

Free Trial and Promotional Offers

• Trial Terms: Free trials are subject to specific terms and limitations
• One Per User: Promotional offers typically limited to one per user
• Conversion: Trials may automatically convert to paid subscriptions
• Modification Rights: We may modify or terminate promotional offers at any time

Limitation of Liability

Educational Tool Limitation

Shishya AI is provided as an educational assistance tool:

• Learning Aid: Designed to support and enhance learning, not guarantee academic success
• No Academic Promises: We do not guarantee specific educational outcomes or grades
• Supplementary Service: Should be used alongside, not instead of, formal education
• Individual Results: Learning outcomes depend on individual effort and circumstances

Liability Limitations

To the maximum extent permitted by law:

• No Warranties: The service is provided "as is" without warranties of any kind
• Limited Liability: Our liability is limited to the amount you paid for the service
• Indirect Damages: We are not liable for indirect, incidental, or consequential damages
• Educational Decisions: We are not responsible for academic or educational decisions based on AI interactions

User Responsibility

You are responsible for:

• Academic Integrity: Ensuring your use complies with academic honesty policies
• Appropriate Use: Using the service in accordance with these Terms
• Verification: Confirming important information from authoritative sources
• Educational Decisions: Making informed decisions about your learning and academic work

Indemnification

You agree to indemnify and hold Shishya AI harmless from any claims, damages, or expenses arising from:

• Your violation of these Terms of Use
• Your misuse of the Service or AI-generated content
• Your violation of any third-party rights
• Your failure to comply with applicable laws or regulations
• Academic integrity violations resulting from improper use of our Service

Termination

Termination by You

You may terminate your account:

• At Any Time: Cancel your account through your account settings
• Data Export: Download your learning data before termination
• Subscription Cancellation: Cancel recurring payments to avoid future charges
• Immediate Effect: Termination takes effect immediately upon cancellation

Termination by Us

We may terminate or suspend your account if:

• Terms Violation: You violate these Terms of Use or our policies
• Inappropriate Use: You use the Service for prohibited purposes
• Safety Concerns: Your use poses risks to other users, especially children
• Legal Requirements: Required by law or legal process
• Service Discontinuation: We decide to discontinue the Service

Effects of Termination

Upon account termination:

• Access Cessation: You lose access to the Service and your account
• Data Deletion: Your data will be deleted according to our Privacy Policy
• Outstanding Obligations: Payment obligations remain in effect
• Survival Clauses: Certain provisions of these Terms survive termination

Dispute Resolution

Informal Resolution

Before pursuing formal legal action:

• Contact Us First: Reach out to support@shishyaai.com to discuss any issues
• Good Faith Effort: We will work in good faith to resolve disputes amicably
• 30-Day Period: Allow 30 days for informal resolution attempts
• Documentation: Keep records of all communications regarding the dispute

Governing Law

These Terms are governed by:

• Applicable Law: [Your jurisdiction's laws]
• Court Jurisdiction: Courts in [Your jurisdiction]
• Legal Proceedings: Any legal action must be brought in appropriate courts
• Statute of Limitations: Claims must be brought within applicable limitation periods

Educational Institution Disputes

For disputes involving educational institutions:

• Institutional Policies: Respect for school and district policies
• Educational Standards: Compliance with academic integrity requirements
• Collaborative Resolution: Working with educational authorities when appropriate
• Student Privacy: Protection of student privacy rights throughout any dispute process

Changes to Terms

Modification Rights

We may update these Terms to:

• Reflect Service Changes: Accommodate new features or functionality
• Legal Compliance: Meet new legal or regulatory requirements
• Policy Improvements: Enhance user protection and platform safety
• Clarification: Improve clarity and understanding of terms

Notification Process

When we update these Terms:

• Email Notice: Notification sent to all registered users
• Platform Notice: Prominent display on our website and app
• Summary Provided: Key changes highlighted for easy review
• Effective Date: Changes take effect 30 days after notification

Continued Use

Your continued use of Shishya AI after Terms updates constitutes acceptance of the new Terms. If you disagree with changes:

• Account Termination: You may terminate your account before changes take effect
• Data Export: Download your data before the new Terms become effective
• Contact Us: Discuss specific concerns about the changes
• Alternative Options: We may provide alternative options when possible

Contact Information

General Support

For questions about these Terms or our Service:

• Email: support@shishyaai.com
• Response Time: Within 24 hours during business days
• Phone: [Your phone number]
• Live Chat: Available through our platform during business hours

Legal and Compliance

For legal matters or compliance questions:

• Email: support@shishyaai.com
• Mailing Address: Shishya AI D-203, Arjun Green Near Vardan Tower, Naranpura Ahmedabad, Gujarat, India - 380013

Child Safety Concerns

For safety issues involving minors:

• Email: support@shishyaai.com
• Emergency Response: Available 24/7 for urgent safety concerns
• Parent Support: Dedicated assistance for parents and guardians
• Reporting Tools: In-platform reporting available at all times

Acknowledgment and Agreement

Understanding and Acceptance

By using Shishya AI, you acknowledge that you have:

• Read and Understood: These Terms of Use in their entirety
• Legal Capacity: The legal authority to enter into this agreement
• Parental Consent: Obtained necessary parental consent if under 18
• Agreement to Comply: Committed to following all terms and conditions

Educational Commitment

You understand that Shishya AI is designed to:

• Support Learning: Enhance your educational journey and academic growth
• Promote Integrity: Encourage honest and ethical academic practices
• Ensure Safety: Provide a safe learning environment for all users
• Respect Privacy: Protect your personal information and learning data

Platform Evolution

You acknowledge that Shishya AI will continue to:

• Improve Technology: Enhance our AI capabilities and educational effectiveness
• Expand Features: Add new tools and resources to support learning
• Maintain Safety: Continuously improve safety measures and content filtering
• Protect Privacy: Strengthen privacy protections and data security

Document Information: - Effective Date: August 15, 2025 - Last Updated: August 15, 2025 - Version: 1.0

Legal Disclaimer: These Terms of Use constitute a legally binding agreement between you and Shishya AI. By using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, you may not use our Service.

Educational Mission Statement: Our mission is to provide safe, private, and effective AI-powered education that respects student privacy, promotes academic integrity, and supports genuine learning and growth.